🌎 Foreign Patients in Latin America

Growing International Patient Community

With 35–40 million global digital nomads and 137 million tourists in LatAm, we ensure providers are ready.

Support Solutions
🛡️ Insurance Complexity

Navigating International Insurance for Providers

Coverage verification, GOPs, billing—we handle the administrative load so you can focus on care.

Billing Support
📈 Regional Expertise

10+ Years Across Latin America

Bilingual support and deep regional understanding to coordinate with insurers, TPAs, and hospitals.

About Us
Key Statistics

Foreign Patients in Latin America

International patients are growing in Latin America. Globalization, international tourism, retirement abroad, international business activity, NGOs, embassies, and diplomatic missions continue to increase the number of foreign patients accessing medical services throughout the region.

💡 Our Solutions

International Insurance Support for Medical Providers

Insurance Verification

Verification of:

  • Active policy & eligibility
  • Benefits & limitations
  • Policy conditions
  • Exclusions
Guarantee of Payment (GOP) Coordination

Coordination with insurers, TPAs, and assistance companies to obtain:

  • GOPs
  • Service authorization
  • Documentation requests
  • Case requirements
Billing & Claims Support

Support with:

  • Claims preparation
  • Documentation coordination
  • Billing review
  • Coding (if required)
  • Claims submission
Collections & Appeals Follow-Up

Ongoing communication regarding:

  • Outstanding claims
  • Payment status
  • Appeals processes
  • Administrative follow-up
  • Additional documentation requests
📋 Recovery Services

Aged Accounts Receivable Review & Recovery

Amexcare can also assist medical providers with reviewing aged international insurance accounts receivable that remain unpaid or unresolved.

With sufficient case information and documentation, Amexcare may contact the insurer, TPA, or assistance company to determine:

  • Claim status
  • Payment status
  • Outstanding documentation requirements
  • Denial reasons
  • Appeals options
  • Administrative issues delaying payment

Why Providers Use This Service

  • A complementary support service
  • An opportunity to improve collections on historical claims
  • A way to evaluate Amexcare's operational capabilities and communication approach before broader engagement

Why Providers Work with Amexcare

  • 10+ years of regional experience
  • Fully bilingual English & Spanish support
  • Experience with Medicare Advantage and international insurance
  • Reduced administrative burden for your staff
  • International insurer coordination experience
  • Operational support across Latin America

"We work for you, the medical provider, not for insurers. We get you the results you want."

Amexcare Team

Provider-Focused Support

🔄 The Process

How the Process Works

A structured, transparent approach to managing international insurance claims.

1
Patient Presents Insurance Information

The provider shares available insurance details, medical documentation, and treatment information with Amexcare.

2
Coverage Verification

Amexcare contacts the insurer, TPA, or assistance company to verify eligibility, benefits, coverage conditions, limitations, and exclusions.

3
Guarantee of Payment Request

Where applicable, Amexcare coordinates requests for letters of guarantee or authorization approval. Approval remains subject to insurer review and policy conditions.

4
Treatment & Documentation

The provider delivers medical treatment while documentation and billing requirements are coordinated.

5
Claims Submission

Claims documentation and billing information are prepared and submitted to the insurer or responsible payer.

6
Follow-Up & Collections

Amexcare follows up with insurers and TPAs regarding claim processing and payment status.